CURRENT POSITION AVAILABLE: Roll Off Dispatcher

STATUS: Full-Time/Non Exempt

GENERAL NATURE OF POSITION: In a fast paced busy environment, routes work orders to drivers to meet customer needs while focusing on maintaining safety, productivity and profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Schedules a sufficient number of drivers and routes, and dispatches work orders to meet customer needs and maximize production.
  • Prepare route sheets, work orders and maps as necessary for drivers.
  • Monitors two-way radio and check drivers in to verify work is complete and accurate.
  • Reconcile drivers work to ensure it is completed as scheduled and makes necessary changes to system work orders and customer inventory.
  • Assists with ticket/data entry and recording of statistics and driver performance.
  • Answer and Process Incoming Customer Calls and Customer Service Overflow.

SUMMARY OF OTHER JOB DUTIES

  • Other responsibilities as assigned to support specific department/business needs.
  • Design and implement filing and reporting systems as related to position.
  • Flexibility and willingness to take on new tasks.
  • Complete other dispatch work as needed throughout the week and on weekend rotation.

QUALIFICATIONS (REQUIRED KNOWLEDGE, SKILLS & ABILITIES)

  • Ability to manage information quickly, accurately, able to multi-task and give clear direction using two-way radios.
  • Computer proficient in Word, Excel & email communications.
  • Very familiar with greater Phoenix area, roads and geography.
  • Good analytical skills and ability to route next days work while meeting customer needs and maximizing production.
  • Ability to work well under pressure, acts independently, prioritize and manage multiple projects in fast paced environment. Good organization and time management skills.
  • Good verbal/written English skills and effective interpersonal skills.

MINIMUM EDUCATIONAL LEVEL

  • Completion of High School or Equivalent

EXPERIENCE PREFERRED

  • One year of administrative, clerk or other related experience

PHYSICAL REQUIREMENTS

  • Possess the mobility to maneuver throughout the building
  • Use a keyboard and computer terminal, telephone and other office equipment
  • Able to lift up to 40 lbs.
  • Normal sitting and walking

CONTACT US HERE OR CALL 480-941-5800 TO APPLY!